Refund Policy

Refund Policy

At Mereshop, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items

The following items cannot be returned: gift cards, downloadable products, and items marked as final sale.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original payment method within 5–10 business days.

Exchanges

If you received a defective or damaged item, we will replace it at no extra charge. Please contact us within 7 days of receiving the item.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or we made an error with your order.

How to Initiate a Return

To start a return, please contact us through our Contact page with your order number and reason for return. We will provide you with return instructions.